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Salesforce OmniStudio: From Novice to Ninja

Salesforce OmniStudio exam

In today’s fast-paced business landscape, organisations that prioritise continuous education and professional development for their employees come out on top. At a Salesforce consultancy like BrightGen, it becomes even more important to make time for professional development, as Salesforce products…

Webinar: Digital Tech and CX within the Built Environment

Customer engagement icon

A panel discussion with industry experts considering the impact of technology on the real estate customer experience. With productisation and specialisation becoming more common within the built environment, the industry needs a sharper focus on customer-centricity and brand. ‘Customer’ is…

Webinar: Salesforce Winter ’22 Release Notes

Winter22Release

The Salesforce Winter ’22 Release was packed full of new features! Keir Bowden, BrightGen CTO, Salesforce MVP and a.k.a. Bob Buzzard, ran through 500+ pages of release notes to summarise the best bits. Here were their top five features: Dynamic Interactions Assemble…

Unlocking the Power of Personalisation

Unlocking the power of personalisation

Personalisation is crucial in today’s marketing and sales communications, as competition for customers’ attention grows. It leads to better sales, increased retention, and heightened customer loyalty. This in turn results in better business outcomes and improved conversions. In this blog…

Webinar: Salesforce Summer ’22 Release Notes

The Salesforce Summer ’22 Release was packed full of new features! Keir Bowden, our CTO, Salesforce MVP and Bob Buzzard, ran through all of the highlights and most important things you need to know. Keir read all 500+ pages of the Summer…

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