Your Trusted Partner,
Always Doing the Right Thing
Tailored Technology Services for Digital Excellence
At BrightGen, we provide tailored technology services to our customers’ needs, using Salesforce as the enabling technology. Ultimately, we aim to help our customers support the evolving needs of their own customers, stakeholders or service users.
Our customers use our services to build a single view of the customer or service user across the organisation. This enables them to make every customer interaction straightforward and relevant.
We help our customers build the infrastructure they need to consolidate their data and business processes. Our technical experts enable organisations to continuously improve their customer engagement outcomes with Salesforce.
Why Salesforce?
Salesforce was one of the pioneers of cloud computing, and it is rated the world’s number one CRM year on year. BrightGen has been a Salesforce partner since 2007, winning several awards, and known as a Platinum Partner until Salesforce evolved the way it presents partners to customers. We believe Salesforce is the most effective foundational technology to facilitate future business transformation.
What We Stand For
Customer success
Long-term partnership, based on continuous improvement
Excellence
Your expert consultant, knowing you and your customers
Integrity
Your trusted partner, always doing the right thing
Transparency
Your vision brought to life, with complete transparency every step of the way
How We Help Our Customers
We break down our services into three pillars to drive success. We deliver digital transformation projects, we offer our customers long-term Salesforce customer success, and we create Salesforce solutions to accelerate our customers’ performance within Salesforce.
Projects
Salesforce Strategy and Consulting with a Difference
No matter how big or small your digital transformation challenge, we deliver Salesforce implementation to time and budget every time with our proven delivery method. Our 100+ certified experts have over 400 Salesforce certifications between them, including Sales, Service and Marketing Clouds, Revenue and Mulesoft.
Service Management
Continuous Improvement with Customer Success
Our 55+ Customer Success customers choose to partner with BrightGen to increase the value they can get out of Salesforce in the longer term. Our responsive team of experts is on hand to drive adoption of Salesforce solutions within your organisation. We build trusted relationships to truly understand your business and help you drive growth.
BrightGen’s IP
Adding Value for our Customers
We create integrations within Salesforce to solve common functional challenges. They help customers roll out Salesforce solutions more quickly to meet specific needs. We offer these at no additional cost to our Customer Success customers. This includes our popular ad sales management solution, which processed over £200m per year before the pandemic.
We chose to partner with BrightGen because of their honesty and experience. Every project we’ve done with BrightGen has gone smoothly.
Matt Parkes
Head of Sales & Marketing Technology, ElsevierBrightGen quickly got to grips with our complex requirements and delivered a comprehensive solution on time and on budget.
The Landmark Trust
IT Programme ManagerWe chose to partner with BrightGen due to their customer-centric approach. They provide the highest levels of customer service.
David Richardson
Chief Entrepreneurial Executive, Heriot-Watt UniversityBrightGen becomes an Omnicom company, under Credera
Credera, a global, boutique consulting firm focused on strategy, transformation, data, and technology, acquired a majority stake in BrightGen in 2022. The acquisition demonstrated BrightGen’s premier position within the Salesforce ecosystem. It gave BrightGen an opportunity to continue operating with the increased capabilities, reach and scale of Omnicom and Credera.
Credera is part of Omnicom Precision Marketing Group (OPMG), the digital and customer relationship management specialist practice area within Omnicom Group Inc. (NYSE: OMC).