Power Ahead with BrightGen

Our Core Services

Explore our core services below or get in touch to talk with one of our Salesforce consultants.

SALESFORCE IMPLEMENTATION

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STRATEGY AND CONSULTING

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SERVICE MANAGEMENT

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The BrightWay Methodology

We use our tried and tested methodology on any project. This flexible model gives us the ability to support our customers at any point during their digital transformation journey.

continuous improvement circle strategy and consulting service management
methodology - Continuous Improvement Circle
Continuous
Improvement

BrightGen uses iterative development cycles within a phased approach to deliver incremental changes at speed.

methodology - Vision, Objectives and Values Circle

Vision, Values
& Objectives

BrightGen collaborates with your organisation to determine your broader vision and align it with business values and objectives.

methodology - Success Metrics Circle
Success
Metrics

BrightGen agrees on truly deliverable success metrics with you from the start.

methodology - Journey Visualisation Circle
Business Process
Visualisation

Business Process Mapping is a specific methodology BrightGen uses to help you outline the shape of your project.

methodology - Scope Definition Circle
Scope
Definition

BrightGen has a unique way of defining the benefits of the project, including who will be affected, and any pain points to be avoided.

methodology - Phased Delivery Circle
Phased
Delivery

BrightGen uses iterative development cycles within a phased approach to deliver incremental changes at speed.

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What we do for our customers

The typical business areas and services we provide help our customers to:

Drive customer engagement

Create customer communities

Aquire new customers

Sell more effectively

Bring new products and services to market

Provide a single view of the customer

Simplify operational efficiency

Provide clarity of business performance against trend and target