Public sector workers are dealing with IT frameworks that don’t support their needs
We commissioned a study to understand the status of tech in the public sector – and more specifically, local government – in the wake of Covid. We learned that council employees still have various “unmet needs” when it comes to their digital support.
IT leaders from ten councils across the UK told us their main concerns with tech providers were:
- A lack of integration capabilities
- Reluctance from suppliers to continuously develop the technologies councils use so they can charge for explicit bespoke solutions
- General limited number of suppliers in the market.
After a challenging year for everyone, BrightGen wanted to know how those working in the public sector would be supported tech-wise, as the build-back from Covid begins.
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