Deliver outstanding digital experiences for your customers
Energy companies tell us that dealing with multiple legacy systems is a common challenge in the sector. Disjointed processes make it harder to effectively serve customers. Companies should streamline back-end processes to gain a single view of the customer across the business. This will enable a seamless customer experience, with less effort for the customer to get what they need.
Achieve sales excellence
One BrightGen energy customer told us they wanted help to join up their sales processes to get a more accurate view of their global business performance.
By re-implementing Salesforce across eight geographies, we were able to establish a consolidated sales excellence programme for the company within 12 weeks.
Your customers want to see your carbon credentials
Energy companies are in the spotlight when it comes to achieving Net Zero carbon targets. And customers are voting with their feet, choosing energy companies that can prove their path to Net Zero. We’ve shared our own path to Net Zero and included some top tips for getting started with recording Scopes 1, 2 and 3 in one place.
Streamline your business with BrightGen
We help energy and utilities companies streamline their back-end processes. This not only saves time and money – it also enables them to offer a seamless customer experience.
Subscribe to Energy & Utilities sector insights
Get the latest insights straight to your inbox. Keep updated on what we’re doing in Energy & Utilities by signing up to our monthly newsletter.
Meet BrightGen Industry Lead for Energy & Utilities
– 15+ years within Technology Industry account management, ranging from product to service
– 5+ years’ experience in Salesforce Ecosystem