Tarmac
Tarmac: Smooth Migration to Sales Cloud
Tarmac partnered with Credera to migrate to Salesforce Sales Cloud for a seamless customer experience
At a Glance
The Credera team can explain all of our processes – even those they didn’t implement! They are always responsive and helpful, offering advice pr workarounds for any Salesforce issues.
Laila Oukhalfen, Senior Salesforce Commercial Analyst, Tarmac
Tarmac is the UK’s leading sustainable building materials and construction solutions business. In their quest for a seamless customer experience, they asked Credera to help them migrate to Salesforce Sales Cloud.
The Challenge
Seamless Salesforce migration under time constraints.
Tarmac wanted to get a single view of the customer with one streamlined system
They had started migrating to Salesforce years before, but after requirements changed, they needed a Salesforce partner to take over seamlessly from the previous supplier
They had a limited amount of time left for the migration
The Solution
Staged and efficient migration: Transition of business units with data synergy.
Credera planned the migration one business unit at a time, working to a tight schedule
Credera took information from Tarmac’s Service Cloud instance in order to save time when making the Sales Cloud migration
The Results
Seamless transition with unified customer data in a secure system.
The deployment went smoothly and transition between the initial supplier and Credera was seamless
Tarmac’s customer data is now in one secure, streamlined system between Sales and Service Cloud
Credera completed the migration within Tarmac’s existing Service Management hours
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