Laing O’Rourke: Digital Transformation with Salesforce

We would thoroughly recommend BrightGen and Introhive to any large corporate organisation looking to digitally transform their business.

Natalie Petty, Digital Product Owner

Working together with Introhive, BrightGen has enabled UK construction giant, Laing O’Rourke, to successfully roll out Salesforce Lightning and Outlook integration to their Clients & Markets department to track customer engagement depth, breadth and quality.

The implementation was completed using the agile scrum methodology, which for the construction industry is ground-breaking. The success of this roll out has provided a blueprint for other departments in the organisation, driving more requests for access to Salesforce, so they can see similar benefits.

With BrightGen’s support, Laing O’Rourke managed to complete the project delivery in just 9 weeks. They have so far onboarded 150 new Salesforce users, significantly increasing Salesforce adoption and, therefore, productivity.

They can already see how Salesforce, used well with Introhive, will make their employees more efficient and increase visibility into customer engagement and performance. Find out more in the video testimonial below.

“BrightGen was always supportive, enabling us to explore the new technologies available within Salesforce and other associated products.”

Umamagheswari Dawamani, Europe Digital Transformation Leader

Laing O’Rourke

Laing O’Rourke is an international engineering and construction company delivering state-of-the-art large-scale infrastructure and buildings projects for clients in the UK, Middle East and Australia.
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Introhive is the fastest-growing AI-powered sales and relationship intelligence platform, with the single largest revenue acceleration deployment in the world.
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Watch the video testimonial