A panel discussion with industry experts considering the impact of technology on the real estate customer experience.
With productisation and specialisation becoming more common within the built environment, the industry needs a sharper focus on customer-centricity and brand. ‘Customer’ is a broad term, in this session our experts refer to the people you need to understand to provide a good experience when they interact with your business. These include:
- Purchaser or renters of real estate
- Clients commissioning and funding projects
- Employees
- Organisations partnering with your business
Listen back to the replay – our four experts in the field answer questions around the topic.
Watch the webinar below!