Salesforce is a powerful platform, and much more than just a CRM. For example, there’s Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud and thousands of products on the AppExchange. We’ve rounded up just a few of the benefits that may help you if you’re reviewing Salesforce:
You don’t need any hardware to run Salesforce, as it’s cloud-based. That means no maintenance or upgrade costs, or associated staff costs. Salesforce also takes care of all logical and physical security. So there’s no need for you to worry about disaster recovery or maintaining backup servers.
No need for code
With the point-and-click tools, administrators can set up straightforward business applications with ease. If you need custom development, this works in conjunction with the point-and-click solution.
Get to work immediately
Because you don’t have to worry about technical setup or security, you can concentrate on the real business problems. No more wrangling with setup issues!
Salesforce upgrades automatically to the latest version three times a year. There’s no rollout effort on your part.
Salesforce launches new features with every release. Some of these are based on customer requests via the IdeaExchange and others in line with the product roadmap. For example, with the launch of the Salesforce1 mobile application, it didn’t need extra development to access your data via a mobile device. It was just a case of reconfiguring access for your users.
Extend to your stakeholders
It’s easy to provide access to Salesforce via the various Communities products. It enables your employees, partners, customers or suppliers to engage with your business and each other. That’s all without the need for different software applications or hardware.
There’s a great community of admins, developers and MVPs (Most Valuable People) that give up their time for free. They help newcomers, evangelise the platform, share solutions and help with small issues.
BrightGen is a cloud consultancy, specialising in Salesforce. We help businesses improve efficiencies and become more successful by implementing and enhancing their Salesforce platform. We are flexible to the customer’s needs, whether for one-off projects, or ongoing service management. Please contact us if you’d like to discuss your cloud requirements.