Technical Leads are important to a business like BrightGen and to its customers. That’s why we are talking to our of our own, Stuart Barber, to get a full understanding of his journey, all he has been exposed to including projects and what is to come in the future.
Can you tell us about your journey at BrightGen and the progression you have made here?
I joined BrightGen just over two and a half years ago as a technical consultant. I initially started at a well-known UK retailer as a Salesforce developer working solely on a service cloud implementation.
One of the main reasons for joining BrightGen was to gain experience in implementing different products that Salesforce offers – to become a bit more of a well-rounded Salesforce professional. Over the last two and a half years, I’ve gained experience in implementing community rebranding, Classic to Lightning migrations, org to org migrations and more! My technical role within those projects has changed quite considerably.
Being able to translate their requirements into functional designs, into scalable solutions and being able to estimate a project. So we understand the “what”, in terms of what it is that we need to do, and “how” we need to do it as well. So things like being able to estimate a project working alongside my project lead and to define the plan of how it is that we’re going to implement that project is certainly something that I felt like I’ve learned along this journey so far at BrightGen.
What do you enjoy most about your role?
Each day is different and whether I’m working on a project or helping the pre-sales or service management team, it’s something that I really cherish. I’m able to not only be a software developer, I’m able to lead a team of individuals and I’m able to engage on a regular basis with customers. I help define not only the requirements for that project, but also provide them recommendations for future work that they may want.
And a combination of those things is what makes my job so enjoyable to do. So I’m very grateful that I’m able to do that within BrightGen.
What do you think makes BrightGen unique?
The first thing that I really appreciated when onboarding, was the support that was given. Without doubt, there was a great support network within BrightGen. It can be a little bit of a daunting experience, but knowing that you had people around you to help you, to guide you, to give you some recommendations was a fantastic thing for me. It’s so useful at the beginning of my time at BrightGen, but I still use it to this very day, most weeks I will be reaching out, I’ll be looking for guidance.
So I’ll be looking out for support or even just bouncing ideas off people and knowing they’re going to help you really does make BrightGen unique. Definitely the people are a key thing for me.
What are your goals for your next chapter at BrightGen?
So not only thinking about what is required for our customers for that specific project, but also helping them think about what the roadmap work is going to look like for them as well. How they’re going to make best use of Salesforce, but not only this year, but for years to come. I think a combination of gaining that experience and becoming certified is going to help me achieve that goal at BrightGen.