London, January 2018: Barnardo’s extends partnership with BrightGen to 2020 after adding three more years to its existing Service Management Contract.
BrightGen’s support is second to none. The partnership has meant we have continued to develop our use of Salesforce and our internal Salesforce knowledge.Bob Darby, Director of Information Services
Barnardo’s, one the UK’s largest children’s charities, extended its Salesforce Service Management contract with BrightGen for an additional three years. The UK charity, transforming the lives of the most vulnerable children, has been a customer of BrightGen since 2012.
Barnardo’s will continue to use BrightGen for day-to-day Salesforce technology support as well as strategic initiatives. This is testament to the impact Salesforce can have on an organisation’s efficiency when managed by a team of experts. It is also a sign of Barnardo’s commitment to innovation and investment in technology. This will ensure they can continue doing important, charitable work for many years to come.
Views on the partnership
Bob Darby, Director of Information Services at Barnardo’s, said: “We commit to leveraging the power of the Salesforce platform to achieve our goals of supporting the UK’s most vulnerable children. We have proved that we can save a significant amount of time and resource through effective use of technology. It will improve the experience of our supporters, employees and beneficiaries. We look forward to an exciting future with BrightGen.”
Martin Tyte, Co-Founder and COO at BrightGen, added: “Another three years’ commitment from Barnardo’s is fantastic news. This will allow us to continue to support and enhance their use of Salesforce across the business. We will enable Barnardos to do what it does best – support children and young people who are vulnerable or mistreated. We are looking forward to helping Barnardo’s innovate, drive efficiencies and implement a strategy for success.”
Related: Read more about our success story with Barnado’s.
NOTES TO EDITORS
Last year Barnardo’s supported 272,000 children, young people and families. They have more than 1,000 services across the UK, including young carers, care leavers, foster carers and adoptive parents. They offer training and skills or parenting classes.
We work to transform the lives of the UK’s most vulnerable children. Every year we help thousands of families to build a better future. To find out more visit our website www.barnardos.org.uk or follow us on Twitter @barnardos
BrightGen is a UK based Salesforce Platinum Partner. It has been implementing Salesforce solutions and creating customer success for more than 10 years. A Salesforce Platinum Consulting Partner, BrightGen delivers a full range of services. These range from strategy, consulting and implementation to custom application development and managed support. BrightGen helps customers across industry discover the full capability of the Salesforce Customer Success Platform.